Chris’ Camera Center respects and is
committed to protecting your privacy. We may collect personally
identifiable information when you visit our website. We also
automatically receive and record information on our server logs
from your browser, including your IP address, browser type,
cookie information, and the page(s) you visited. We will never
sell or otherwise distribute to any third party your personally
Any personal data that you may provide to
Chris’ Camera Center by placing an order or signing up for our
email list database will never be sold, and will solely be used
by Chris’ Camera Center for regular business purposes.
If you sign up for our email list, all e-mailings that you
receive from us will include a link permitting you to “opt out”
from receiving any future mailings. Optionally, you may also
request that your e-mail address be removed from our mailing
list at any time.
Chris’ Camera Center protects your payment and personal
information with modern industry-standard encryption software
designed to keep commercial transactions secure. All of your
personal information is encrypted including credit card number,
name, and address, so that it cannot be read over the internet.
Chris’ Camera Center does not
maintain an electronic database that includes your credit card
number and expiration date, your social security number, or
other sensitive data. When you pay with a credit or debit card,
whether in the store or online, that information is processed by
a secure server at our credit card processor. Information in our
credit card terminals is automatically erased at the end of each
If there is a problem with an item and you
wish to send it back, please contact us for a return
authorization. When returning an item, it must be complete, with
all accessories, instruction manuals, software unopened,
warranty card not filled out, and all packaging in new
If the item is not in satisfactory
condition (the way it was sent out) we will not accept it and
will be returned to you. Merchandise returned without prior
authorization is subject to a 10% restocking fee. Original
shipping is not refundable. On shipments where we paid the
shipping fee, that amount will be deducted from your refund to
cover the original shipping expense. The expense of shipping the
item back is your responsibility.
- Blister pack items will not be taken
back if opened.
- Defective items: If you receive any
defective item please contact us within 5 days of receiving
the shipment so that we can arrange to exchange it for you.
Return shipping is to be paid by the buyer; we will credit
you ground shipping and we will return the exchanged item at
- Special Order Items: These items are
not returnable. If it is initially defective, we will
contact the manufacturer and get it exchanged for you.
In the case of merchandise orders, once
payment has been cleared, we will charge your card and ship the
item within two business days if it is in stock. If it is not in
stock, we will notify you of the approximate amount of time
before it will be available, and get your approval to continue
with the order; your card will not be charged until the product
is back in stock.
In the case of service orders, shipping
time will be dependent on the job.
Shipping will be by ground in what we consider the best way
based on shipping time and expense, and will be billed to the
customer along with incurred handling and packaging charges. You
may have the option of choosing other methods of shipping if you
wish, and we will make every reasonable effort to comply with
information posted 9/30/08 but does not represent any change in
our existing policies and standards.